Personal data – Management of contact requests

The contact form is a way to manage personal data by CONCEPT MANUFACTURING.

Purpose of data processing


The purpose of data processing is to manage first-level requests of the various users of CONCEPT MANUFACTURING.


  • Receive requests by email
  • Log user requests
  • Assist in managing the activity of the CONCEPT MANUFACTURING’s public relations department and webmasters
  • Monitor Public Relations activities and statistics

Legal basis

Article 6 (1) of the General Data Protection Regulation – GDPR

This data processing is part of the exercise of the public authority vested in the CNIL (French Data Protection Agency) complying to the General Data Protection Regulation and the amended Data Protection Act.

Processed data

Categories of processed data

In respect of contact form users:

  • Query requests
  • Query messages
  • Message date
  • Log of user query requests

Data source

Data is communicated by the user wanting to use the contact form via the website

Required data needed for processing

Should required information not be supplied by the user in the contact web form, the request cannot be processed.

Automated decision making

There is no automated decision-making in our data processing.

Persons concerned

  • CONCEPT MANUFACTURING users (individuals and/or professionals)
  • CONCEPT MANUFACTURING staff (public relations department, webmasters or contributors).
  • Data processing concerns only those persons who wish to sign-up to receive CONCEPT MANUFACTURING Newsletters on

Data recipients

Recipient categories

Within the limits of their respective powers, the recipients of all or part of the data are:

  • The Communication department

Communication of Data outside the European Union

  • No data is communicated outside the European Union

Data retention period

User requests and responses are kept for 5 years from the last request made via the form.

Your rights on the data concerning you

You can access and obtain a copy of the data concerning you, oppose the processing of this data, have it rectified or deleted. You also have a right to limit the amount of your processed data.

Learn More about Your Rights

Exercise your rights

CONCEPT MANUFACTURING’s Data Protection Officer (DPO) is your contact person for any requests to exercise your rights with regard to your data processing operations.

For the attention of the Data Protection Officer (DPO)
Lot 15 – ZA Caux Multipoles – Route du Fond Hallot
76160 Valliquerville | France

Complaints (litigations) to the CNIL, the French Data Protection Agency

If, after contacting us, you consider that your rights over your data are not respected, you can send a complaint to the CNIL.